DELIVERY & TURNAROUND
Our turnaround time is generally 24 hours. If you require artwork or your order is dependant on receipt of your payment, these may delay the delivery of your order.
Turnaround time is the timeframe from approval of your artwork and receipt of your payment to the time of dispatch of your goods.
We will always endeavour to meet our estimated date, however on occasion there may be an issue beyond our control that delays delivery. In the event that we cannot deliver your job, we will touch base with you to confirm the new details.
ALWAYS let us know if you have a non-negotiable deadline, we can confirm if we can meet it when we take your order.
We can deliver to you locally as required or you’re welcome to collect your order from our premises at 216 Mair Street in Ballarat. We generally discuss delivery when you place your order.
We ship around Australia using a number of couriers. If you have a preferred courier, please let us know.
Priority Delivery ships around Australia via Australia Post Express Post. Each order has a tracking number that will be sent to you via email on dispatch of your order. For a guide to delivery schedules to your City or Town, log on to Australia Post and look up Express Post Domestic delivery times. http://auspost.com.au/parcels-mail/domestic-delivery-times.
TERMS & CONDITIONS
All care is taken in the packaging and dispatch of your order. In the unlikely event of your order arriving damaged please let us know immediately. Details are outlined in our terms and conditions.